alfamart Platform Privacy Notice

This page describes what we collect when you use alfamart and how we keep that data protected. We gather information necessary to operate our sportsbook and casino platform — your email address during registration, identity documents during KYC verification, payment details when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and activity logs as you place bets on Liga 1 fixtures, live-dealer tables, or slot games. We do not sell your data to third parties for marketing; we share information only with processors essential to running our service.

We at alfamart store your data on servers that may be located outside Indonesia. Your data is encrypted during transmission and at rest using standard industry practices. You have the right to request access to your stored data, request corrections, and ask questions about how we use your information. Our support team can assist with data requests and privacy concerns through email and live chat.

Our policy applies to all users of alfamart, regardless of their location. However, our services are available only where local law permits online gaming and sportsbook activity. If you have privacy concerns or believe your data has been mishandled, contact our support team immediately.

What Data We Collect on alfamart

We at alfamart collect different categories of data at different stages of your account lifecycle. During registration, we collect your email address and a password hash (we never store your plain-text password). We use your email to send account confirmations, support responses, and security alerts. You may opt out of non-critical emails, but we will continue to send security-related messages.

During identity verification (KYC), we collect your full name, date of birth, national ID number, and proof of address. We require these to comply with Indonesian anti-money-laundering regulations and to verify that your account is held by you and not used fraudulently. We process these documents against government databases where applicable and retain them for the duration of your account plus a retention period mandated by law.

When you deposit or withdraw, we collect payment details — your payment method (DANA, e-wallet, mobile banking, etc.), transaction amounts, and timestamps. We do not store your credit card or bank account numbers directly; payment processors handle those securely. We log your transactions to detect suspicious activity and to reconcile balances.

How We Use and Share Your Data

We at alfamart use your data primarily to operate our platform. We need your email to communicate with you, your identity documents to verify you are not on sanctions lists or engaging in fraud, your payment details to process deposits and withdrawals, and your activity logs to detect cheating or collusion. We also use aggregated, anonymized data to improve our game offerings — for example, understanding which sportsbook markets (Liga 1, Piala AFF, Champions League) are most popular or which slot games draw the most players.

We share your data only with third parties necessary to operate alfamart. Our payment processors (the institutions that clear local payment, online payment, e-wallet, and bank transfers) receive your payment details so they can settle transactions. Our hosting provider stores your account data on secure servers. Our anti-fraud service provider scans your identity documents and activity for signs of fraud. We do not share your data with marketing companies, brokers, or advertisers. We do not sell contact lists or user profiles.

We may disclose your data if required by law — for example, if a court orders us to provide information about a specific user, or if a government agency requests data to investigate money laundering. We will inform you of such requests unless legally prohibited from doing so. Our servers may be located outside Indonesia, which means your data may be transferred to a foreign jurisdiction where different privacy laws apply.

Your Rights and Our alfamart Data Policy

We at alfamart recognize your right to privacy and to control your personal data. You have the right to request access — we will provide a copy of all data we hold about you in a readable format. You have the right to request correction if you believe information we hold is inaccurate. You have the right to request deletion of your data after your account is closed, subject to any legal retention obligations. You may also object to certain uses of your data, such as marketing communications or profiling.

To exercise these rights, contact our support team via email or live chat. We will respond to requests within a reasonable timeframe, typically within weeks. We may ask you to verify your identity before granting access to your data. We do not charge fees for data requests unless your request is excessive or repetitive.

We at alfamart also maintain data retention policies. We keep identity documents and KYC information for the life of your account plus seven years for regulatory compliance. We keep transaction logs for seven years. We keep activity logs (gameplay, bets placed) for two years unless you request deletion sooner. Cookies and session data expire automatically when you log out. We delete accounts marked for closure within 30 days, though we may retain anonymized activity data for statistical purposes.

• Right to access: request a copy of all data we hold about you.
• Right to correction: ask us to update inaccurate information.
• Right to deletion: request removal of your data (subject to legal holds).
• Right to object: opt out of marketing or certain data uses.
• Right to data portability: request your data in a portable format.

Security and Data Protection on alfamart

We at alfamart employ industry-standard security measures to protect your data. We use HTTPS encryption for all communication between your device and our servers; your password and payment details are encrypted in transit. We store passwords as hashed values, never in plain text. We store sensitive data (identity documents, payment details) in encrypted databases with access restricted to authorized staff.

We maintain access logs so we can audit who accessed your data and when. We conduct regular security audits and penetration testing. We limit staff access to customer data on a need-to-know basis. We require staff to sign confidentiality agreements. We have incident response procedures if a breach occurs — we will notify affected users and authorities as required by law.

However, no security measure is perfect. We encourage you to protect your own account by enabling two-factor authentication, using a strong unique password, and not sharing your login details. If you suspect unauthorized access to your alfamart account, change your password immediately and contact our support team.

Policy Updates and Contact

We at alfamart may update this privacy policy from time to time as our practices evolve or as law changes. We will post the updated policy on this page with a new date. We will not materially reduce your privacy rights without notifying you in advance. Your continued use of alfamart after a policy update constitutes acceptance of the new terms.

If you have questions about our privacy practices, how we handle your data, or how to exercise your rights, contact our support team. We are available via email and live chat in English and local languages. We respond to privacy inquiries within a reasonable timeframe. You may also contact us if you believe we have violated applicable privacy law or your rights.

alfamart's services are available only where local law permits online gaming and sportsbook activity. If your local jurisdiction has its own data protection law, that law may apply in addition to our policy. You are responsible for understanding your local privacy rights and ensuring that your use of alfamart complies with local law.